Tracking Scripts: Invoca
Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Options Behavioral Health Hospital to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Options Behavioral Health Hospital.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Admissions Process

At Options Behavioral Health, our dedication to superior service includes making every effort to ensure that the admission process is as smooth and pleasant as possible for prospective patients, family members, and referring professionals.

Step 1: Intake Assessment

In many cases, starting the intake and admissions processes is as simple as making one phone call. During that initial call, a friendly and knowledgeable member of our staff will provide you with all relevant information about treatment at Options, and will answer all of your questions.

Masters level therapists are available 24 hours a day, seven days a week, 365 days a year to begin the process with an intake assessment:

  • The therapist will gather initial information about the current situation/crisis.
  • The therapist will also gather information about the patient’s background, family history, treatment history, and related issues.
  • If it is not possible to speak with the client directly, the therapist may assess through a close family member.
  • If applicable and permitted, we will request client records from the last treatment facility attended and/or from a current or past physician, therapist, or other practitioner.
  • All information that is collected during intake and admission will be held in the strictest confidence.

Step 2: Placement, Benefits Verification, & Transportation

After the assessment, our team will review all relevant information to determine if we are capable of providing the type and level of care that is most appropriate for the prospective patient:

  • If the patient is an appropriate fit for one of our programs, we will begin the admissions process immediately.
  • Our staff will determine the most appropriate level of care, verify benefits, and, if necessary, arrange for ambulance transport.
  • If we determine that Options is not the optimal placement for the prospective patient, we will assist with referrals to programs that may be better suited to meeting the patient’s needs.

Our Goal

The ultimate goal of Options Behavioral Health is to ensure that individuals in crisis are provided with the personalized treatment that is best suited to their specific needs. To determine if one of our programs is the ideal place for your client, your loved one, or yourself, please feel free to contact us at your convenience.

What makes Options Behavioral Health the right choice?
Proven Treatment Methods

Experienced staff and clinical excellence have made Options Behavioral Health the most recognized mental health and psychiatric disorder treatment hospital in Indianapolis, and we look forward to providing our services for years to come.

24-Hour Care

Mental health disorders and issues don’t stop at 5 p.m., and neither should your treatment. Our expert clinical staff and caring support staff are here to provide you or your loved one with the highest quality of treatment 24/7/365.

Weekly Family Updates

Being “in the know” is extremely important and often ties to the longevity of success. That's why, at Options, communication and transparency are the backbone of our relationship with patients, loved ones, and professional referral sources.